Refund and Return Policy

Refund, Return & Exchange Policy

All Sales Are Final

Due to the nature of collectible trading cards, we do not accept returns, Offer refunds, or exchanges once an order has been placed.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos of the issue. We will review the case and offer a replacement if applicable.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at matt@tallytcg.com.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. Please ensure your shipping address is correct before completing your order. If a package is marked as delivered but you did not receive it, we recommend contacting your local postal carrier.

Order Cancellations

Orders cannot be canceled once they have been processed and shipped.

By purchasing from our store, you agree to these terms. If you have any concerns, please contact us before placing an order.