Shipping Policy

At TallyTCG, we are committed to delivering your orders quickly, safely, and reliably. Please take a moment to review our shipping policy to ensure a smooth shopping experience.

Processing Times

  • All orders are processed within 1-3 business days after payment is received.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Times

We offer a variety of shipping options to suit your needs:

  1. Standard Shipping: Estimated delivery time is 7-14 business days.
  2. Expedited Shipping: Estimated delivery time is 3-7 business days.
  3. Express Shipping: Estimated delivery time is 2-5 business days.

Please note: Delivery times may vary depending on your location, customs processing, or carrier delays.

Shipping Rates

Shipping rates are calculated at checkout based on the destination, package weight, and selected shipping method. We aim to offer competitive rates to make shipping affordable.

International Shipping

We ship worldwide! However, please note the following:

  • Customers are responsible for any customs fees, import duties, or taxes that may apply in their country.
  • Some regions may experience extended delivery times due to customs clearance processes.
  • If customs delays or holds occur, we are happy to assist but cannot guarantee expedited resolution.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package’s journey. Please allow up to 24 hours for tracking information to update.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us at matt@tallytcg.com with your order number and photos of the damaged items.
  • We will work with the shipping carrier to resolve the issue promptly.

Important Notes

  • Make sure your shipping address is correct before completing your purchase. We are not responsible for packages sent to incorrect addresses provided by the customer.
  • If an order is returned to us due to an incorrect address, the customer will be responsible for reshipping costs.

We are dedicated to providing a positive shopping experience, and our team is here to assist you with any shipping inquiries. For questions or concerns, please contact us at matt@tallytcg.com.

Thank you for choosing TallyTCG!